Articles

• EFFECT OF SERVICE QUALITY AND PERCEIVED ORGANIZATIONAL RESPONSIBILITY ON CUSTOMER SATISFACTION IN RETAIL BANKING IN BANGLADESH: AN EXPLORATORY STUDY

  Syed Saad Andaleeb, Sharif Dilnewaz Hossain

  26-47

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• THE IMPACT OF EMPLOYEE RECOGNITION AND OPPORTUNITY FOR COMPETENCE DEVELOPMENT ON OCB: THE MEDIATING ROLE OF AFFECTIVE COMMITMENT IN THE DIGITAL AGE

  Mohammad Moinul Haque, Mohammad Abu Taher

  48-81

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• NEGOTIATING TRAVEL, CREATIVITY, AND COMMERCIALISATION: MOTIVATIONAL DRIVERS AND DUAL-ROLE INTEGRATION OF TRAVEL VLOGGERS

  Mohammad Ruhual Amin, Nusrat Jahan Nishi, Nusrat Jahan

  110-134

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